Health, Safety, Security & Environment :
- Health
Emaar Group committed to occupational health management as an important tool to help maintain a safe working environment. Emaar Group provide restorative breaks from offshore working life by establishing relaxation rooms and fitness facilities and by providing healthy, nutritious meals. We consider it vital to improve occupational health not only among our employees but also among contracted and third party personnel.
WORKPLACE ASSESSMENT
Workplace assessments help us to evaluate the quality of the working environment at all of our sites, and involve identifying and mapping the various health-related aspects of workplaces and jobs such as absenteeism and illness, noise and vibration exposures. Our working environment management system is in compliance with the international standard OHSAS 18001.
- Safety
Emaar Group committed to the work base safety and maintaining a safe working environment. Our goal is simple yet ambitious: we want to be a company with zero accidents.
To reach this goal, all employees have to commit themselves to the task. No matter what we do or where we are in the company, we must bear safety in mind – at all times. .
Emaar Group firmly believe that we can improve our safety performance and eliminate accidents by growing a strong safety culture – a culture driven by values, beliefs, behaviour, and by our interaction with other people. We will not be satisfied until we have achieved our goal.
- Security
At Emaar Group, we rank security considerations very highly when managing our business. We work in close cooperation with the relevant authorities to assess risks and implement measures that help maintain the highest security standards within the organisation. We strive to be recognised as a reliable and accountable company by keeping our internal and external stakeholders protected.
- Environment
Emaar Group committed to protecting the environment. Through target setting, increasing employee awareness, training and constant monitoring, we aim to continuously reduce emissions, to prevent harm to our surroundings and to continually invest in developing innovative solutions for improvement.
Our level of ambition is reflected in the emphasis we place on all the environmental aspects of managing our business both offshore and onshore. Emaar Group is committed to being proactive in its approach to minimising negative impacts on the environment and by doing so enhance our corporate credibility.
Our strategy includes compliance with regulatory requirements, chemical management, risk assessments, reporting on spills and engaging with customers to find good operational solutions to prevent damage to the environment.
Emaar Group attach great importance to the work of health, safety and environment (HSSE), and fully implement the HSSE management system. Our HSSE objective is “to seek the absence of accidents, human health harms and environment harms to the maximum degree, and achieve world-class HSSE performance.
Emaar Group have a sound HSSE management organization system. The company has the HSSE Committee, and the home base of the company is equipped with Safety and Environmental Protection Office, while each division and management departments are equipped with safety management units or posts. Each division in the company is equipped with a safety and environmental protection department, and the key division units are equipped with a safety engineer. Emaar Group have formulated a sound safety production responsibility system that covers all the posts in the company and carries out strict assessment on it.
Emaar Group have established an HSSE management system with the unique characteristics of US conditions, which is continuously improved based on the practice, so that every piece of work is covered by rules to observe. In the aspect of high-risk direct operations, Emaar Groupcarry out strict operating permit system and safety confirmation system. Emaar Group strictly implement the relevant national laws and regulations regarding “three ‘same-times’” to ensure that the occupational health, safety and environmental protection facilities of new construction and renovation/expansion projects are designed, constructed and put into use at the same time with the main projects. Emaar Group have also established the HSSE inspection network system.
HSSE Officer
Department : Civil.
Reporting To : HSSE Manager / Project Manager.
Sl. No. Job description
1 Advise on the prevention of injury to personnel, damage to plant and equipment, and further improvements in existing working methods.
2 Application of Company Health and Safety Policy and those of the client.
3 Suitability from a safety viewpoint of new and hired plant and equipment and validity of all appropriate test certificates.
4 Carry out survey and inspections on a regular basis in association with supervision to ensure that safe working practices are in operation.
5 Assist in the training for all levels of employees to promote awareness of injury prevention and damage control.
6 Ensuring that all safety equipment and personal protective clothing on the project is suitable for use and complies with the approved standard.
7 Conducting safety inspections on site as per procedure, and providing recommendations and information to the Project Manager or his designate.
8 Implementation of emergency plans.
9 Compiling and maintaining the subcontractor’s safety performance and advising Project Manager and Area HSSE Engineer.
10 Conducting site safety inspections and ensuring that any safety violations observed are immediately corrected and that the employees responsible for the violation are educated and supervisors cautioned and instructed on the proper method of work.
11 Conducting joint safety inspections with the sub-contractors representatives within their areas of responsibility and assisting them in providing on the job safety training (tool box talks) for their employees when required.
12 Liaise with Site Management to ensure that all work is planned and conducted safely.
13 Complete the accident report performa.
14 Assist in conducting accident investigations.
15 Providing tool box talks and training on all health and safety requirements on site including instructions on the use of safety equipment, personal protective equipment.
16 Preparing agenda for regular safety meetings with site management, and sub-contractor, and maintaining broad safety awareness on the project.
17 To check the first aid facilities available are adequate at site.
18 To ensure that PPE is available in store.
19 To inspect water & toilet facilities at site.
20 To assist the supervisors in ensuring that all safe regulations and procedures are followed.
21 Carries out scheduled checks on plant and equipment to ensure that they are in serviceable condition and safe for use.
22 Routinely inspects first aid facilities to ensure that adequate supplies of emergency medicaments are maintained.
23 Coordinates safety measures when construction is taking place adjacent to hazardous areas. e.g. Buried gas utilities, etc.
24 Ensures firefighting equipment is properly maintained and strategically positioned.
25 Briefs new employees and visitors on site safety rules.
26 Monitor site activities so as to prevent dangerous work practices.
27 Coordinate and participate in sub-contractors safety meeting.
28 Prepare and collate safety reports.
29 Ensure that the appropriate warning signs are posted.
30 Compiles safety statistics monthly.
31 Organize safety training with 3rd party.
32 Control issue of safety equipment.
33 Issue and follow-up of work permit.
34 Liaison with client, sub-contractors on all safety matters.
35 Advise site management on all matters pertaining to safety, health and environment.
36 Act as secretary to project safety committee meetings.
37 Risk assessment for all activities.
38 Ensure access is controlled.
39 Check for safe access to sites.
40 Follow-up the project team to compile with HSSE regulations.
41 Ensure the flammable materials are stored safely.
42 Ensure that environment free from contamination.
43 Ensure the sufficient lighting for work areas.
44 Maintain performance board.
45 Ensure color codes of lifting equipment, tools & tackles.
46 Fire extinguishers location and inspection record.
47 Ensuring competent persons are on site (riggers, banks man, scaffolders).
Emergency Action Plan
The officer that responsible to Implementation of emergency response plan is the HSSE engineer officer. The purpose of this Emergency Response Plan is to advise of emergency procedures to protect life, minimize danger of exposure to personnel and to protect property at client facilities. This Plan shall apply to all Emaar Group staff, subcontractors and their visitors to the Emaar Group facility.
QA/QC Responsibilities
Project Specific Quality Policy, Aims & Objectives
Emaar Group Construction Company Is committed to continually improve the effectiveness of the documented and established management system. The Quality Policy Statement is the first document which signifies the Emaar Group team’s commitment to Quality of the project. This means fully understanding our client’s requirements and making every effort to exceed them, while at the same time complying with our processes, procedures and statutory and regulatory obligations. Our goal is not only to exceed our client and contractual requirements but also to provide excellence in built quality. With this goal in mind, all personnel are required to implement the management system and to contribute actively to its improvement during the course of their duties. This policy statement provides the framework for establishing and reviewing quality objectives/goals. This policy statement is approved by the Emaar Group management and subsequently communicated across all levels of the organization by displaying at appropriate places and providing training to all levels so as to ensure they are clearly understood and work toward achieving the goals/objectives obtained from this policy.
The aims of this Project are to carry out the necessary Construction for the new facilities, including site preparation, completion of all works, commissioning and handover to Client.
The specific quality objectives for this Project are:-
| PROJECT OBJECTIVE | TARGET | METRIC | OWNER | HOW TO ACHIEVE |
| IMS training covering all Project staff | 100% | Training Plan | Area QA Mgr | Training plan approved by PM available on site |
| Zero rejection rate of technical submittals (Prequalification of Subcontractors, Material Submittals, Method Statements, Shop Drawings) | 100% | Excel Chart %age Rejected | QA Eng / Proj Engr | Check submittals prior to submission to the Consultant |
| Excel Chart %age Rejected | QA Eng / Proj Engr | Liaise closely with the Consultant in cases of doubt to agree a draft submittal prior to submission | ||
| Percentage of inspections rejected(MIR/WIR) | < 10 % | Internal Audit to confirm use | QA Eng / Site Eng | Use of QA/QC checklists |
| Cost of Non-conformance | Max 1% of Value of work done | Excel Chart – No. Repeat NCR’s | QA Eng / PM | Root cause analysis & corrective / preventive action |
| Record No. of Staff Trained | Area QA Mgr | Promote awareness related to cost of poor quality | ||
| Internal Audit to confirm use | QA Eng / Site Eng | Use of QA/QC checklists | ||
| Consolidated Quality Index (CQI) | Greater than 85% | High Level Audit / System implemented | Area QA Mgr | Use of High Level Audit Checklist and verification of system implementation |
| Overall Project cost-overrun | 0 | Internal Audit to confirm use | PM | Effective cost controlling /cashflow monitoring wrt budget |
| Internal Audit to confirm use | PM | Controlled Variation Orders | ||
| Overall Project delays | 0 | Internal Audit to confirm use | PM | Effective monitoring through planning programme |
| Internal Audit to confirm use | PM | Controlled Extension of Time claims | ||
| Sub-contractors performance | Min 85% | Internal Audit to confirm use | PM / QA Eng | Use of Sub-contractor Performance forms |
| Internal Audit to confirm use | QA Eng | Use of QA/QC checklists | ||
| Completion of scheduled Subcontractor audits | Min 85% | Excel Chart % Missed Audits | Area QA Mgr | Subcontractor audit schedule available on site and effective coordination among auditors, auditees etc |
| Completion of scheduled internal audits | Min 85% | Excel Chart % Missed Audits | Area QA Mgr | Internal audit schedule available on site and effective coordination among auditors, auditees etc |
| Timely closure of NCRs/Observations | Min 90% | Excel Chart % Open NCR’s | QA Eng / Area QA Mgr | Adequate follow-up and monitoring through NCR register |
| QA/QC Meetings | Min 90% | QA/QC monthly meetings with staff | Area QA Mgr | Discuss the QA/QC issues/performance, solutions and share best practices/lessons learnt |
The documented quality policy and Project objectives shall be reviewed (and revised as needed) during management review meetings to ensure the continuing suitability.
QA/QC Manager on site will assist through training, auditing, coaching and inspecting.
This includes making staff aware of the Emaar Group Vision, Mission, Core Values, quality policy, Project specific quality objectives and associated forms / procedures.
Project Delivery
In accordance with our Project Quality Plan, Emaar Group internal quality control shall be carried by the QA/QC Emaar Group Engineers/Inspectors) as briefly mentioned below:
- All material submittals shall be reviewed by the QA/QC personnel for conformance to the specification/project requirements prior to submission to the Consultant.
- All Supplier/Subcontractor submittals shall be reviewed by the QA/QC personnel for conformance to the specification/project requirements prior to submission to the Consultant.
- Method statements shall be developed by PE/execution team with the required input from Quality/Safety/Environment departments. The same shall be reviewed by QA/QC for adequacy prior to submission.
- Shop drawings shall be developed by the Architect/draftsman and the internal review shall be done by the Engineering department prior to submission.
- QA/QC Engineer shall ensure that no works shall be started without the prior approval of the above which shall be used as a reference to cross-check that all permanent works are carried out as the approved technical submittals.
- For all the materials delivered to site, the QA/QC Engineer shall notify the Consultant through Material Inspection Report(MIR) and shall conduct a preliminary internal check prior to the Consultant’s inspection. Where applicable, material samples /mock-up shall be used to cross-check matching with the approved ones.
- For inspecting the ongoing/completed works, the Consultant shall be informed vide Inspection Request (IR), after carrying out the necessary internal preliminary inspections. If required Emaar Group QA/QC dept shall conduct factory inspections at the manufacturer’s premises.
- It shall be ensured that all the field/laboratory tests shall be conducted as required by the Specification and the test reports shall be submitted accordingly.
- The QA/QC staff shall follow the Inspection & Test Plan (ITP) attached with the Method Statements to carry out the inspection & testing for various construction activities. This ITP provides the details of various inspections/tests to be conducted at various stages/frequencies including the control points, specification references, records etc for various construction activities.
- Sub-contractors’ quality control shall be closely monitored by Emaar Group Company.
- Training needs shall be indentified and delivered accordingly for continual improvement.
- All the QA/QC records / documentation shall be promptly maintained by the QA/QC staff.
- The QA/QC staff and the project team shall ensure to adopt a policy of pro-active approach wherein preventive actions are taken to avoid any defects/deviations from specification/drawings/procedures, thereby ensuring ‘DO IT RIGHT THE FIRST TIME’.
HSE Plan:
EMAAR GROUP Management is committed to providing its employees with the safest and healthiest work environment possible. The purpose and goal of the health and safety program is to provide a positive working environment and an injury free workplace for all employees.
Managers and Supervisors of EMAAR GROUP are responsible for:
- ensuring hazards are identified and appropriately controlled,
- creating an environment that promotes active employee participation in health and safety-related activities, and
- ensuring that health and safety-related initiatives are adequately resourced.
Employee’s under EMAAR GROUP are responsible for:
- working safely,
- ensuring their co-workers are protected and work safely,
- assisting in the identification of health and safety issues and concerns, and
- participating in activities or programs initiated by the municipality that enhance health and safety.
EMAAR COMPANY is responsible for:
- working safely,
- complying with all municipal policies regarding contract instructors,
- assisting in the identification of health and safety issues and concerns, and
- participating in activities or programs initiated by the municipality that enhance health and safety.
The President of EMAAR GROUP is committed to complying with all pertinent legislation, regulations and codes.
Also
Disciplinary System
It is the responsibility of each and every person employed by EMAAR GROUP to work in a safe and efficient manner. The safety system provides guidelines and procedures to help insure that safe work practices are observed. In the event that any employee violates provisions of EMAAR GROUP safety system or works in a manner that threatens his own health and safety or the health and safety of the employees around him, he will be subject to disciplinary action.
PROJECT HSE POLICY AND OBJECTIVES: INCIDENTS and INVESTIGATIONS
The following must be reported to the employee’s supervisor immediately. If that person is not available then EMAAR GROUP Safety Manager shall be immediately notified for:
- Near miss incidents with the potential to harm people, the environment or assets;
- Work related injuries or illnesses;
- Property damage including vehicle incidents;
- Hazardous chemical spillage, loss of containment and contamination;
All injuries must be reported to EMAAR GROUP Safety Manager. In the case of a major injury or incident the scene of the event should be closed off and kept “as is” at the time of the incident. This is vital for effective incident investigation.
PROJECT HSE MANAGEMENT SYSTEM
HSE in engineering and procurement, covering such aspects as detailed organization and work descriptions, meetings, communication and coordination, design and HSE reviews, and audits
HSE in construction, covering such aspects as detailed organization and work descriptions; Site HSE committee; meetings; communication and coordination; number and types of training (e.g., induction, supervisors, labour, task specific training); incentive schemes; personnel protection; site supervision; job safety analysis and work permits; incident investigation and reporting; measuring performance and reporting; inspections and site visits, audits, reporting and follow up; and medical emergencies and evacuation plan.
Additional work practices are contained in the site specific HSE plans based on local operating requirements. Key safe work practices include:
- It is the responsibility of each employee to perform his or her job in accordance with the requirements of EMAAR GROUP Safety & Health Management System, the local EMAAR GROUP Site Specific HSE Plan and client safety requirements.
- No equipment shall be operated unless the employee has received proper training by the supervisor.
- Tools and equipment damaged during use must be replaced or repaired only by a qualified person or company.
- As tasks are completed, or at the end of each work shift time is allowed for cleanup of tools, debris, etc. to keep the site clean and free of accumulated debris.
Also
Hazardous chemicals present at sites available to employees as part of EMAAR GROUP safety program. No hazardous chemical may be used without the proper MSDS being reviewed. No chemicals can be taken on a client job site without their permission.
Operators of EMAAR GROUP or client vehicles shall be qualified by possession of a valid, current driver’s license for the type of vehicle being driven. Employees driving requirements include:
- Obey all driving laws or regulations as well as requirements of clients;
- Immediately report any citation, warning, vehicle damage or near miss associated with company or client vehicle operation to the supervisor;
- Immediately report any restriction or change to their driving privileges to the supervisor.
- Seat belts shall always be worn by all occupants during the operation of any vehicle;
- Defensive drivers continually assess conditions and hazards and remain prepared for any challenge that may approach them;
- Avoid backing when possible by planning ahead. Always back up with the minimum amount of space needed. If backing, use a spotter or get out of the vehicle and ensure you have a clear path;
- When speaking with a passenger, always keep your eyes on the road;
- Drive for conditions, not just the speed limit;
- Alcohol or illegal drugs are not allowed to be in a company, client or leased vehicle at any time.
Employees must use appropriate eye or face protection when exposed to eye or face hazards from flying particles, molten metal, liquid chemicals, acids or caustic liquids or chemical gases or vapours.
Employees must wear protective helmets when working in areas where there is a potential for injury to the head from employee initiated impact or impact from falling or other moving objects.
Employees must wear protective footwear when working in areas where there is a danger of foot injuries.
Employees must wear the proper type of gloves based on the hazard – cotton gloves offer no protection against chemicals.
Fall protection must be provided when employees are exposed to a vertical fall of six feet or more over a lower level.
- Report any electrical problems to EMAAR GROUP immediately
- Never try to fix equipment – you are not AUTHORIZED nor TRAINED to do so.
- Avoid contact with energized conductors
- Avoid overloading circuits
- Avoid contact with high voltage equipment
- Do not use damaged equipment
- Electrical panels shall not be blocked (3’ clearance)
- NEVER try to defeat or bypass a locked or tagged piece of equipment! Do not touch any tags or locks.
- Use approved lighting in wet areas and classified areas
Extension cords are considered temporary wiring and shall not be used for permanent installations and not plugged into each other.
The purpose of this Emergency Response Plan is to advise of emergency procedures to protect life, minimize danger of exposure to personnel and to protect property at client facilities. This Plan shall apply to all EMAAR GROUP staff, subcontractors and their visitors to EMAAR GROUP facility.
EMAAR GROUP Evacuation Procedure
In order to establish, coordinate and implement evacuation procedures in the event of a fire or other emergency, the following plan will be in effect:
- Upon activation of a fire alarm, personnel will immediately secure their area if possible (including closing office windows and shutting unlocked office doors) and proceed out the nearest exit to the designated assembly area.
- The Project Manager or Safety Manager will ensure that all personnel have exited the building upon notification and will also ensure all doors are closed, provided there is not an immediate threat to life in doing so.
- Vehicles should be moved away from the building, provided there is not an immediate threat to life in doing so.
- The Project Manager or Safety Manager shall monitor building entrances to prevent unauthorized entry during evacuation or until the “all clear” is provided by emergency responders.
- In the event of obvious fire or smoke, all personnel will evacuate the building to the designated assembly areas as soon as possible. The person discovering the fire as well as sounding the closest pull alarm will make immediate notification to the Fire Department. Efforts to fight a fire should be limited to the extent safely practical with handheld extinguishers. When in doubt, get out.
- No one is to return to the building complex until notified by emergency responders. Prior to giving the “All Clear”, the building will be inspected to ensure it is safe to enter.
- Everyone working in or visiting EMAAR GROUP building must be aware of this procedure.
Never assume an alarm is false. Each time the alarm sounds, this procedure shall be followed with the exception of pre-determined system tests
Procurement / Purchasing for project procurement plan
All materials and service was procured in accordance with approved procedures.
The senior ((Procurement Manager (PM)) based in Corporate Office has responsibility for procurement of sub-contracted service. The Purchasing Manager based in Baghdad office has responsibility for purchasing of materials.
The PM was submitting a “Schedule of Procurement of Materials” prior to the commencement of works, for the approval of the Consultant.
The purchasing process is divided into three phases, namely:
- Selection of potential supplier/subcontractor – Corporate function
- Technical evaluation of materials and service provision capabilities – Corporate function with site input where required
- Commercial assessment and approval of potential supplier/subcontractor – Corporate function
The Procurement Manager was maintaining a register of “Approved Suppliers/ Subcontractors” that was including the following information:
- The name and type of organization (Supplier or Subcontractor)
- The approval status (Approved or Not Approved)
- The date of the assessment and the expiry date of the approval, if applicable
- The principal scope of the organization’s business
- The status date of the information (the date the information was entered or last amended)
Emaar Group was enter into an agreement with the selected supplier/subcontractor, which was “back-to-back” with the main contract, to ensure that no act or omission of the supplier/subcontractor was cause any breach by Emaar Group of any of its obligations under the main contract.
At commencement of the supply or subcontract agreement, the supplier/subcontractor was provided with a comprehensive information package that will include the following:
- Documentation that covers the contractual arrangements – Including any QSHE related requirements
- The scope of work
- The specification for the quality of the work, including any requirements for them to undertake tests and inspections
- The programme
Material samples that meet the Project specification requirements, was obtained from selected suppliers, and submitted to the Consultant for approval. Following sample approval, details are be forwarded to the procurement/purchasing department for processing.
The performance of the suppliers and subcontractors was monitored and reviewed by Procurement / Purchasing Heads of Department.
No material was ordered / delivered without the prior approval of the Consultant. A procurement schedule was maintained to effectively manage especially the long-lead items.
Designation : Authorized and Project Managers
Department : Civil
Reporting To : Project Director
Sl. No. Job description
The Authorized and project managers were responsible for planning for procurement, raising requisitions and monitoring procurement tracking. Manage, control, liaise & coordinate all subcontractors on your section impose all contract requirements with respect of quality scope, program and budget maintain total written records and correspondence of all events liaising with contract administration engineering, procurement as necessary.
Designation : Civil Planning Engineer
Department : Civil
Reporting To : Authorized and Project Manager / Planning Manager
Job Description
Sl. No. Job description
Establish and develop master schedules including procurement schedules.
Arrange daily, weekly and monthly progress reports, recommend changes and improvement to the Project Manager, this report is to include the following:
- Summary of activities.
- Areas of concern
- Project Milestone
- Shop drawings
- Description of construction activities.
- Engineering status
- Procurement status
- Construction status
- Resources
Designation : Quantity Surveyor
Department : Civil
Reporting To : Authorized and Project Manager
Job Description
Sl. No. Job description
Preparing documents to all take – off quantities of all materials for procurement, and updating to all necessary functional departments.
Designation : Quality Assurance & Quality Control Engineer
Department : Civil
Reporting To : Authorized and Project Manager/ QA/QC Manager.
Sl. No. Job description
1 Ensure the requirements of the company QMS in accordance with ISO9001-2000 is followed.
2 Implementing all QA / QC systems at all the sites under his jurisdiction.
3 To conduct inspection of raw materials bought out items and review of material test certification and specification requirement.
4 Plan, organize & implement test plans according to project requirements and Consultant / Client specifications.
5 To plan & conduct subcontractor inspection activities and reviews of subcontractor work.
6 Inspect and supervise all inspection activities like Civil & structural Tests, Inspissations such as soil compaction, moisture content, gradation, concrete slump, concrete compression, survey line and grades etc.
7 Coordinate and collect material sampling, organizing for testing of materials and submitting Material Test Reports to the concerned authorities.
Project Procurement Plan
| Project Name | |
| Performing Division | Commercial |
| Performing Group | Managers and engineers |
| Product | All material for the all projects. |
Prepared By
| Document Owner(s) | Project / Organization Role |
| Dr. Khaldun A. Salman | General Manager |
TABLE OF CONTENTS
1……. PROCUREMENT PLAN PURPOSE.. 2
2……. PROCUREMENT PLAN DEFINITION.. 2
2.5 Selection Process & Criteria 4
| Procurement Plan Purpose |
| The Procurement Plan is used to provide information about the purchase of goods and services, how Emaar Group will be chosen, what kind(s) of contract(s) will be used, how vendors will be managed, and who will be involved at each stage of the process. This document should be approved by appropriate individuals before the actual procurement process begins. |
| Procurement Statement |
| [Describe, in general terms, what products or services are being considered for procurement and why.]
Construction material for Civil work |
| Estimated Cost | ||||||||||||||||||||
| [Provide an estimated total cost of procurement in this project.
|
| Vendor Selection |
| [Describe what general approach the Project Team will take to select a product or vendor.] RFI and RFP.
|
| Procurement Description |
| [Describe, in specific terms, what items will be procured and under what conditions.
Civil, electrical, sewer and plumbing goods under ISO conditions.
|
| Selection Process & Criteria |
| [Describe the selection process and general selection criteria. Describe any analytical selection tool that you will use.]
By Procurement and Performing Group under AC and QC supervision.
|
| Procurement Team | |||||||||||||||
| [List all Stakeholders who are involved in the Procurement Process, along with contact information and a description of their Procurement Role (e.g., Project Manager, Legal, PPS Contract Administrator, CITC Administrative Services Officer, etc.).]
|
| Contract Type(s) | ||||||||
[Document which type of contract will be used with each procurement if applicable
|
| Contract Standards |
| [Provide the standards for documentation that will be used for each contract
Approval signature for each deliverable sufficient and must a copy of a deliverable quality review be included in the contract documentation
|
Prepared by Dr. Khaldun A. Salman
General Manager
Approved by
Project Sponsor (Manager)
Executive Sponsor (Administration)
Emaar Group Construction Company
Project Quality Plan
Contents
3………. Project Quality Plan Inputs. 4
4………. Project Specific Quality Policy, Aims & Objectives. 5
5………. Definitions and Abbreviations. 6
6………. Responsibility and Authority. 7
7………. Training and Competence. 7
10.2 Infrastructure and Work Environment 9
10.5 Materials – Handling & Control 9
11.1 Meeting with Client or External Parties 10
11.4 Minutes of Telephone Calls 10
11.5 External Communication 10
12…….. Design and Development 11
13…….. Procurement / Purchasing. 11
15…….. Identification and Traceability. 13
17…….. Non-Conformance and Corrective Action. 14
18…….. Monitoring and Measurement 14
1- Introduction
Emaar Group Construction Company shall establish and implement a project specific Quality System. This Project Quality Plan (PQP) is a controlled document as required by the Operational Procedure. The PQP defines the Project specific quality system to be employed, covering the requirements of Al Emaar Group Construction Company and the Project Requirements.
This plan is subject to amendment during the execution of the Project and as a result of periodic review. Revisions will be issued in accordance with the Integrated Procedure – Control of Documents whenever the main text changes. Revised appendices for substitution will be issued separately.
The purpose of the PQP is to define the Emaar Group Construction Company Quality organization and processes needed to control the works and ensure the specified Project quality requirements are met during the construction of the project.
2- Scope
The PQP is prepared in accordance with International Standard Organization – Guidelines for Quality Plans, and shall apply to all construction work activities that are required for the successful execution of the contract with the scope of consisting of the construction of Project Quality Plan Inputs
The quality system on this project is adopted from Emaar Group Integrated Management System (IMS) which is established in accordance with International Standard Organization . The IMS focuses on all the services provided to our Project team at construction. The IMS defines the basic structure of quality, environment and health & safety management system. The IMS defines the quality planning process that is needed to initiate and execute all construction and development Projects. This PQP is aligned with the IMS and supports its quality objectives. The IMS and related operational procedures as well as the contract specification provides the technical inputs to the PQP, and forms the basis for the development of the works processes and controls defined in the PQP. The QA/QC requirements as mentioned in Volume 5 are considered.
3- Project Quality Plan Inputs
The Emaar Group Project Quality Plan (PQP) shall form the basis for the implementation of Quality on the project and addresses all aspects of the project’s requirements and ensure compliance with all relevant codes, standards and specifications. The plan shall consist of detailed policies, procedures, testing and inspection schedules, non-conformance identification, remedial action plans and approval of work and is based on multiple levels of supervision, inspection and documentation. As required by the project’s requirments, upon the approval of the PQP by the Client/Consultant, the project’s Team is committed to communicating the PQP to all the key stakeholders of the project, particularly the Project Manager, Client/Consultant, Sub-contractors/Suppliers etc., to emphasize the priority of quality in all aspects of the project. The quality assurance obligations will be incorporated as part of the sub-contractor’s contractual obligations. Subcontractors will be required to submit their own quality control programme that are based on and support the project’s Team’s overall plan.
4- Project Specific Quality Policy, Aims & Objectives
Emaar Group Construction Company Is committed to continually improve the effectiveness of the documented and established management system. The Quality Policy Statement is the first document which signifies the Emaar Group team’s commitment to Quality of the project. This means fully understanding our client’s requirements and making every effort to exceed them, while at the same time complying with our processes, procedures and statutory and regulatory obligations. Our goal is not only to exceed our client and contractual requirements but also to provide excellence in built quality. With this goal in mind, all personnel are required to implement the management system and to contribute actively to its improvement during the course of their duties. This policy statement provides the framework for establishing and reviewing quality objectives/goals. This policy statement is approved by the Emaar Group management and subsequently communicated across all levels of the organization by displaying at appropriate places and providing training to all levels so as to ensure they are clearly understood and work toward achieving the goals/objectives obtained from this policy.
The aims of this Project are to carry out the necessary Construction for the new facilities, including site preparation, completion of all works, commissioning and handover to Client.
The specific quality objectives for this Project are:-
| PROJECT OBJECTIVE | TARGET | METRIC | OWNER | HOW TO ACHIEVE |
| IMS training covering all Project staff | 100% | Training Plan | Area QA Mgr | Training plan approved by PM available on site |
| Zero rejection rate of technical submittals (Prequalification of Subcontractors, Material Submittals, Method Statements, Shop Drawings) | 100% | Excel Chart %age Rejected | QA Eng / Proj Engr | Check submittals prior to submission to the Consultant |
| Excel Chart %age Rejected | QA Eng / Proj Engr | Liaise closely with the Consultant in cases of doubt to agree a draft submittal prior to submission | ||
| Percentage of inspections rejected(MIR/WIR) | < 10 % | Internal Audit to confirm use | QA Eng / Site Eng | Use of QA/QC checklists |
| Cost of Non-conformance | Max 1% of Value of work done | Excel Chart – No. Repeat NCR’s | QA Eng / PM | Root cause analysis & corrective / preventive action |
| Record No. of Staff Trained | Area QA Mgr | Promote awareness related to cost of poor quality | ||
| Internal Audit to confirm use | QA Eng / Site Eng | Use of QA/QC checklists | ||
| Consolidated Quality Index (CQI) | Greater than 85% | High Level Audit / System implemented | Area QA Mgr | Use of High Level Audit Checklist and verification of system implementation |
| Overall Project cost-overrun | 0 | Internal Audit to confirm use | PM | Effective cost controlling /cashflow monitoring wrt budget |
| Internal Audit to confirm use | PM | Controlled Variation Orders | ||
| Overall Project delays | 0 | Internal Audit to confirm use | PM | Effective monitoring through planning programme |
| Internal Audit to confirm use | PM | Controlled Extension of Time claims | ||
| Sub-contractors performance | Min 85% | Internal Audit to confirm use | PM / QA Eng | Use of Sub-contractor Performance forms |
| Internal Audit to confirm use | QA Eng | Use of QA/QC checklists | ||
| Completion of scheduled Subcontractor audits | Min 85% | Excel Chart % Missed Audits | Area QA Mgr | Subcontractor audit schedule available on site and effective coordination among auditors, auditees etc |
| Completion of scheduled internal audits | Min 85% | Excel Chart % Missed Audits | Area QA Mgr | Internal audit schedule available on site and effective coordination among auditors, auditees etc |
| Timely closure of NCRs/Observations | Min 90% | Excel Chart % Open NCR’s | QA Eng / Area QA Mgr | Adequate follow-up and monitoring through NCR register |
| QA/QC Meetings | Min 90% | QA/QC monthly meetings with staff | Area QA Mgr | Discuss the QA/QC issues/performance, solutions and share best practices/lessons learnt |
The documented quality policy and Project objectives shall be reviewed (and revised as needed) during management review meetings to ensure the continuing suitability.
Contract documents – VOLUME 5 – QA & QC REQUIREMENTS
5- Definitions and Abbreviations
Project: Project Name
BOQ: Bill of Quantity
Client: CNOOC Iraq Limited
Consultant: TBA
Contractor: Emaar Group Construction Company
CM: Construction Manager
CQM: Corporate Quality Manager
HSE Health, Safety and Environment
IMS: Integrated Management System
ISO: International Standards Organisation
ITP: Inspection and Test Plan
MEP: Mechanical, Electrical and Plumbing
MRM: Management Review Meeting
MS: Method Statement
NCR: Non-Conformance Report
PD: Project Director
PEP: Project Execution Plan
PM: Project Manager
PQP: Project Quality Plan
QA: Quality Assurance
QA/QC: QA/QC Team
QMS: Quality Management System
6- Responsibility and Authority
The Project Manager has responsibility for ensuring the requirements of this PQP are executed accordingly. He should ensure a “Team Approach” is adopted with delegated responsibilities and authorities clarified in line with the Project organization chart. The responsibilities and authorities with regard to preparation and control of the PQP are as follows:-
| DESIGNATION | PREPARE | REVIEW | APPROVE / EXECUTE | ISSUE / CONTROL |
| QA/QC Manager / Project Team Members | X | |||
| Corporate Quality Manager | X | |||
| Project Manager | X | |||
| Document Controller | X |
7- Training and Competence
An integrated training procedure will be developed to describe the methodology for ensuring all personal have the relevant health, safety, quality and environmental competence for working to the required performance level within the BUT STREET LIGHTING & ROAD & MAIN GATE CONSTRUCTION
On the initiation of the Project, details such as qualification, experience and training attended of the Key Staff shall be reviewed by the PM and in conjunction with Consultant to ensure they have the necessary competence.
The PM is responsible for ensuring all staff are aware of their duties in relation to the PQP. QA/QC Manager on site will assist through training, auditing, coaching and inspecting.
This includes making staff aware of the Emaar Group Vision, Mission, Core Values, quality policy, Project specific quality objectives and associated forms / procedures.
All Subcontractors are given site / task specific quality awareness training prior to starting their works.
Information deemed of interest to employees is displayed on the notice boards around the site.
A training plan/calendar indicating the training needs identified and delivered is maintained.
Emaar Group operates an open door policy for all personnel where they can bring to the attention of management any suggestion or improvement with regard to any aspect of quality.
Quality workshops are conducted for labour through Tool Box Talks and on an as need basis.
The required quality standard is monitored against mock-ups and / or samples produced prior to work being undertaken.
Training shall be carried out as per standards and project requirements and will be detailed in construction phase.
8- Document Control
This PQP is established based on the current processes / activities related to this Project and shall be approved by the Consultant prior to implementation. The PQP shall be subject to change or updating as required.
A list of applicable management procedures relevant to this Project shall be identified by the PM.
All technical documents, which are directly or indirectly used for the Project shall be prepared, reviewed, approved and distributed in line with specific PQP Procedure ALL-GC-INT004-PRC-000.
“Cancelled” and/or “Superseded” documents are promptly removed from all points of issue, apart from the controlling procedure and the personnel authorized for the same. Documents must show clear identification of the current revision status.
Changes to document and data shall be reviewed and approved by the same functions/sections/ departments/groups that performed the original review and approval, unless specifically designated otherwise.
When a document/data are proposed to be changed, its impact on the part of the procedure or organization/department shall also be assessed. Before introducing changes, these shall be informed /explained to all concerned to avoid confusion.
The specific control of Contract Drawings, Shop Drawings and As-Built Drawings is described in Procedure – ALL-GC-INT500-PRC-000 Engineering & Design Control.
9- Control of Records
Records shall be properly maintained to demonstrate conformance to specified requirements and confirm the effective operation of the implemented Quality System. These records are essential for contractual purposes and deemed objective evidence for auditing purposes.
The identification, collection, indexing, filing, storage, maintenance and disposition of quality records is be done in such a way so as to ensure the records are readily retrieved, protected against deterioration and accidental loss by storage in suitable environment / cabinets.
The Document Controller maintains a, “Master List”, (ALL-GG-INT010-WI-01) which shall indicate the details of the various files maintained. This list shall be updated at regular intervals and approved.
The Consultant access to quality records as and when required. Records shall be verified as per the submittal registers for various purposes. Records must be archived disposed of in line with Contractual requirements or in line with procedure ALL-GC-INT010-PRC-000 where no contractual guidelines exist.
10- Resources
10.1 Provision of Resources
Emaar Group Shall ensure that all resources are provided / procured in a timely manner to facilitate successful execution of the contract.
10.2 Infrastructure, Health and Safety Work Environment
Emaar Group Has established its Health, Safety and Environment Policies as evidence of the commitment that top management has with regard to health, safety and environmental issues.
These policies have been translated into Project specific Health, Safety and Environmental Plans. These govern the safe execution of all Project activities and mitigate the risks associated with a Project of this nature.
The HSE Plans shall apply equally to all Project staff, visitors, and concerned third party employees on site, and all shall be subjected to health, safety and environmental induction.
Precautions are implemented to provide safe systems of work, and to ensure that adequate instructions and information are available to enable potentially hazardous operations to be assessed and controlled.
Facilities will be provided to maintain proper consultation between management and employees, via routine safety meetings.
10.3 Human Resource
The staffing requirements for the Project have been defined by the Project Manager.
10.4 Plant and Machinery
Emaar Group Shall provide all construction plant and equipment needed for the execution of the Project from its own sources. Any shortfall in equipment will be addressed through procurement from external sources.
10.5 Materials – Handling & Control
Only materials that comply with the Project specification and drawings shall be procured for the Project.
In accordance with contract specification, material samples shall be submitted to the Consultant for approval, before incorporating into the works. Samples of approved materials shall be maintained in a safe location for easy reference. Incoming material shall be suitably identified after it has been inspected and cleared for storage and use on site.
11- Communication
11.1 Meeting with Client or External Parties
All meetings shall be recorded. Minutes of Meeting shall be prepared by the responsible leader or a person assigned by the leader. Minutes of Meeting shall be distributed to all participants and any relevant parties or persons who have to be communicated regarding the issues discussed. The QM review meetings shall be coordinated as per project requirements.
The same method shall be followed for meetings with subcontractor, suppliers and consultants
11.2 Internal Meetings
Further to informal conversations and discussions on site for the internal coordination of the works or as required Emaar Group shall convene internal meetings on a regular basis with the required parties. These discussions and meetings include any issues arising on site eg; progress, planned works, health and safety, environmental management, quality management, design requirements, method statements, legislation, standards and regulations, coordination requirements, non conformance reports, deviations from specification, site changes, document control or any other business.
Internal meetings shall be organized and the agenda prepared by the PM.
11.3 Minutes of Meeting
Minutes of meeting shall be prepared in general for all important internal and external meetings (unless the issues of the meeting are mentioned in the relevant correspondence). Minutes of meeting protocol shall include responsibilities and targets which were defined during the meeting including deadlines. List of participants of meeting shall include name, company, position and signature and shall be distributed with the minutes of meeting.
11.4 Minutes of Telephone Calls
Key points from important telephone conversations shall be documented by the person(s) involved.
11.5 External Communication
For external communication and transmittal of information, fax messages, letters or e-mails standard Emaar Group forms shall be used.
Emaar Group Standard forms may be updated or revised as per the requirements of this Project and approved by PM / CQM. Method for handling of external documents shall be as per Emaar Group procedure.
Applicable external documents shall be submitted to the PM and shall be communicated to relevant parties and personnel.
The Consultant shall schedule Project coordination and progress meetings with Emaar Group at pre-defined intervals to facilitate the communication process. An agenda shall be distributed to all concerned at least 24 hours prior to any meeting. The Consultant shall be responsible for taking minutes of the meeting and distributing to all concerned stakeholders.
Official letters sent by hand, facsimile, courier or post, will be to the specified correspondence addresses.
In order to expedite decisions, facsimile copies will be treated as official correspondence, when followed by the original copies.
Site instructions issued by the Clients representative will form the basis for change order requests and/or claims.
The PM shall prepare and submit to the Consultant a monthly progress report that is in accordance with the contract requirements and approved format.
Formal customer feedback is sought via the CRM department.
12- Design and Development
All design issues will be handled by the design manager. A team of architect, infrastructure-civil designer, MEP designer and draftsmen will work together. A support from Emaar Group core team will be provided upon request. The team will follow the communication procedure detailed in this PQP and will be audited accordingly.
13- Procurement / Purchasing
All materials and services shall be procured in accordance with approved procedures.
The Senior Procurement Manager based in Corporate Office has responsibility for procurement of sub-contracted services.
The Purchasing Manager based in Baghdad office has responsibility for purchasing of materials.
The PM shall submit a “Schedule of Procurement of Materials” prior to the commencement of works, for the approval of the Consultant.
The purchasing process is divided into three phases, namely:
- Selection of potential supplier/subcontractor – Corporate function
- Technical evaluation of materials and service provision capabilities – Corporate function with site input where required
- Commercial assessment and approval of potential supplier/subcontractor – Corporate function
The Procurement Manager shall maintain a register of “Approved Suppliers/ Subcontractors” that shall include the following information:
- The name and type of organization (Supplier or Subcontractor)
- The approval status (Approved or Not Approved)
- The date of the assessment and the expiry date of the approval, if applicable
- The principal scope of the organization’s business
- The status date of the information (the date the information was entered or last amended)
Emaar Group Shall enter into an agreement with the selected supplier/subcontractor, which shall be “back-to-back” with the main contract, to ensure that no act or omission of the supplier/subcontractor shall cause any breach by Emaar Group of any of its obligations under the main contract.
At commencement of the supply or subcontract agreement, the supplier/subcontractor shall be provided with a comprehensive information package that will include the following:
- Documentation that covers the contractual arrangements – Including any QSHE related requirements
- The scope of work
- The specification for the quality of the work, including any requirements for them to undertake tests and inspections
- The programme
Material samples that meet the Project specification requirements, shall be obtained from selected suppliers, and submitted to the Consultant for approval. Following sample approval, details are be forwarded to the procurement/purchasing department for processing.
The performance of the suppliers and subcontractors shall be monitored and reviewed by Procurement / Purchasing Heads of Department.
No material shall be ordered/delivered without the prior approval of the Consultant. A procurement schedule shall be maintained to effectively manage especially the long-lead items.
14- Project Delivery
In accordance with our PQP, Emaar Group internal quality control shall be carried by the QA/QC Emaar Group Engineers/Inspectors) as briefly mentioned below
- Technical submittals viz., Material Submittals, Supplier/Sub-contractor prequalification, Method Statements, Shop drawings, Plans etc., shall be submitted to the Consultant for approval prior to execution at site. The project forms provided by the Consultant. All material submittals shall be reviewed by the QA/QC personnel for conformance to the specification/project requirements prior to submission to the Consultant.
- All Supplier/Subcontractor submittals shall be reviewed by the QA/QC personnel for conformance to the specification/project requirements prior to submission to the Consultant.
- Method statements shall be developed by PE/execution team with the required input from Quality/Safety/Environment departments. The same shall be reviewed by QA/QC for adequacy prior to submission.
- Shop drawings shall be developed by the Architect/draftsman and the internal review shall be done by the Engineering department prior to submission.
- QA/QC Engineer shall ensure that no works shall be started without the prior approval of the above which shall be used as a reference to cross-check that all permanent works are carried out as the approved technical submittals.
- For all the materials delivered to site, the QA/QC Engineer shall notify the Consultant through Material Inspection Report(MIR) and shall conduct a preliminary internal check prior to the Consultant’s inspection. Where applicable, material samples /mock-up shall be used to cross-check matching with the approved ones.
- For inspecting the ongoing/completed works, the Consultant shall be informed vide Inspection Request (IR), after carrying out the necessary internal preliminary inspections. If required the Emaar Group QA/QC dept shall conduct factory inspections at the manufacturer’s premises.
- It shall be ensured that all the field/laboratory tests shall be conducted as required by the Specification and the test reports shall be submitted accordingly.
- The QA/QC staff shall follow the Inspection & Test Plan (ITP) attached with the Method Statements to carry out the inspection & testing for various construction activities. This ITP provides the details of various inspections/tests to be conducted at various stages/frequencies including the control points, specification references, records etc for various construction activities. Mock-up shall be done as per the specification requirements.
- Sub-contractors’ quality control shall be closely monitored by Emaar Group
- Training needs shall be indentified and delivered accordingly for continual improvement.
- All the QA/QC records / documentation shall be promptly maintained by the QA/QC staff.
- The QA/QC staff and the project team shall ensure to adopt a policy of pro-active approach wherein preventive actions are taken to avoid any defects/deviations from specification/drawings/procedures, thereby ensuring ‘DO IT RIGHT THE FIRST TIME’. However appropriate corrective actions shall be applied to any NCRs raised in due course.
15- Identification and Traceability
Where appropriate materials shall be uniquely identified and inspected prior and at appropriate stages throughout the construction process to ensure it conform to the specified requirements. Approved test samples will be kept and maintained for the duration of the Project to serve as reference.
Where certification of materials or equipment is required, the appropriate records shall be acquired from the relevant party and maintained in the Project record filing system.
As-built drawings shall be prepared and maintained to record the details of the finished product.
16- Customer Property
All items provided by the Client shall be clearly identified and recorded in the Project register, as appropriate. Where materials are incorporated into the works, the provisions of paragraph 15 shall apply.
17- Non-Conformance and Corrective Action
This clause shall be applicable to all items, equipment, processes, services / situations found to be non-conforming to the contractual or quality requirements in respect of any characteristics. Non-Conformance shall be managed and controlled to ensure that the Non-conforming product / material is prevented from unintended use, installation / construction and where possible is prevented from re-occurring.
Non-Conformance Reports (NCR) shall be reviewed by the PM who shall decide upon the problem owner. The problem owner shall ensure root cause analysis with agreed correction / corrective action(s) are implemented. This may include consultation with Consultant. Corrective action dispositions may include:-
Rework
The process by which the detected non-conforming activity is made to conform to a prior specified requirement by suitable means of correction.
Repair or Regrade
The process of restoring a non-conforming activity to a condition, such that it can be put into alternative use, reliably and safely, though it may still not conform to the original specifications.
Accept As It Is
When it can be established that the observed deviation shall not result in any impairment of service or any condition compromising on quality.
Reject or Scrap
When the activity cannot be used for either its intended or alternative purposes.
In the case of repaired or reworked options, the activity shall be re-verified/re-inspected.
18- Monitoring and Measurement
The PM shall ensure approved samples of materials are retained and maintained on site to serve as reference for the materials that are used and incorporated into the works.
All inspection, measuring, and test equipments used during the construction are controlled and maintained on a regular basis to demonstrate the conformity of the constructed product to the specified requirements.
In accordance with the method statements and inspection and test plans, the Site Engineers shall be responsible for ensuring the relevant standard test methods are used to measure the performance of the materials and works, as appropriate and where specified.
When measuring and test equipment is calibrated by external calibration agency, results of calibration, indicating calibration status, will be recorded and maintained.
The master list of monitoring and measuring devices requiring calibration shall be maintained by the QA/QC Engineer.
Prequalification for Independent laboratory with detailed testing services shall be submitted to the Consultant for approval prior to using the same. If required witnessing of the testing can be arranged subject to the Laboratory’s permission.
19- Auditing
In order to assure compliance with the Integrated and Quality Management Systems and to help drive improvement, “Internal Quality Audits” are undertaken. The Quality Manager shall establish a schedule of internal quality audits. This schedule will be repeated every six months for the duration of the Project. The audit schedule shall be approved by the PM.
Project overview audits resulting in an “consolidated quality index” will be undertaken by QA/QC Managers. Results are reported in monthly quality reports which are distributed to all sites and appropriate management.
Third party “Management system” audits are undertaken on a six monthly basis by Lloyds Register of Quality Assurance (LRQA). We will liaise with the Consultant regarding any Client audit that may be required.
HSE Compliance audits are undertaken by HSE staff. Satisfactory completion of the HSE compliance checklists are monitored by the site and / or Area HSE Manager. This subsystem in turn is subject to scheduled internal audit by Emaar Group trained auditors.